Dillard's

Reviews about Dillard's

• Elsa Rice

  Sep, 14 2018
  ★ ★ ★ ★ ★
  Ms. Nell the shoes manager is AMAZING!!! Very ling story short I had a pair of shoes that were a gift but I didn't know they were non-refundable. Nell recognizing it was a losing situation for me gave me a credit, so that I would be a HAPPY customer in which I was. She was so pleasant and understanding that I had to let EVERYONE know about Ms. Nell the manager. After all of that I just asked some questions about flats as I was back at square one and she found the perfect Steve Madden Rose Gold metallic shoes (a most have) for me. Thank you so much Nell for your AWESOME customer service and great hug. I will definitely be back to see you. Anyone else going to Dillards at Southpark shoe department make sure to see Nell!!!!

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