Lowe's Home Improvement

Reviews about Lowe's Home Improvement

• Juliana Ramirez

  Jan, 10 2018
  ★ ☆ ☆ ☆ ☆
  We were at the store early this morning looking at storm doors and motion lighting. We walked around the store for over half an hour looking for an associate to help us and order the door. After we found the one we liked we were looking for the lighting and my fiance found an associate and asked what isle it was in. The associate looked bothered to have been asked. We found the lighting and went back to the doors. I walked to the end of the isle to see if I saw an associate near by. After seeing one close by, I waived him down and he looked at me but went into another isle without acknowledging me. After seeing that, I went to my fiance and said let's go buy all this stuff elsewhere. It is baffling that after almost an hour at the store not one single associate approached us to ask if we needed help with anything. This is by far the worst customer service or actually lack of customer service I've experienced as a consumer in a long time. It's as if these people working there would rather NOT help than help people. What are you doing there if you're not going to be available to help customers?! You're on the clock for what? We dropped the things we were going to purchase and left the store. I'm not going to do business with Lowe's due to this experience. Nor will I be going back to this location. This was not a pleasant visit.

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