Novant Health Spine Specialists - Ballantyne

Full information about place - Establishment, health and doctor "Novant Health Spine Specialists - Ballantyne" at 7825 Ballantyne Commons Parkway Suite 150, Charlotte, NC 28277. You may find here reviews, address, phone number, website, work hours and etc.

Contacts

Website:
novanthealth.org

Phone number:
+1 704-544-6920

Address:
7825 Ballantyne Commons Parkway Suite 150, Charlotte, NC 28277
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Categories:
Establishment   Health   Doctor  

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Opening times

Monday 08:00am — 05:00pm
Tuesday 08:00am — 05:00pm
Wednesday 08:00am — 05:00pm
Thursday 08:00am — 05:00pm
Friday 08:00am — 05:00pm
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Reviews about Novant Health Spine Specialists - Ballantyne

  • DANA Edwards
    Oct, 11 2018
    ★ ☆ ☆ ☆ ☆
    This office is very unprofessional and lacks empathy for patients in severe pain!
    My mother had back surgery with this group in 2006. Which went great but the Doctor she had then is no longer in practice. My mom started having problems with her back again and was told by her family doctor that it would be best to return to the doctor that did her first surgery. We went in once and were able to see a PA. He had X-rays taken and sent my mom for physical therapy (with a follow up visit scheduled with him) but didn't really explain the problem. Mom went to physical therapy and didn't see any improvement. The appointment was cancelled by Total Spine and asked us to call back to reschedule. When we called back because my mom was in severe pain that was taking her breathe away were told they couldn't see her for 2 weeks but were advised to call back at end of day to see if there were any cancellations. When I called back at the end of the day I got a different person on the phone who acted like me calling about cancellations was the weirdest thing she had ever heard of. I explained to her that my mother was in severe pain and needed to see someone or get some pain medication. She sent me to voicemail for the doctor's assistant. I left a message detailing the severe pain and asking for a call back. I didn't receive a call back until Friday morning. The message was very short and there was no apology for the amount of time they took to call back. Needless to say we found help with a Chiropractor and will be going to Carolina Neurosurgery and Spine in the future. I received treatment at Carolina Neurosurgery and Spine about a year ago and they really cared!
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