Residences at West Mint

Reviews about Residences at West Mint

• Tammy8 Gonzalez

  Jul, 13 2018
  ★ ★ ★ ★ ★
  FINALLY.....I am happy! I lived elsewhere for over 5 years with minor hiccups, only to move a another community. Well after 3 months, I could not take the issues at that place. Now I finally found happiness again! I have been on the community for several months now, I love my over sized apartment home. I moved in to a small issue that the office actually made me aware of in advance. It was corrected within 24 hours. I have not had any other maintenance issues since. I reported a separate issue to the office and it was addressed to our satisfaction and most importantly IMMEDIATELY! This office staff has it together! Again, finally I am home!
• Sam Notmylastname

  Jan, 13 2018
  ★ ★ ☆ ☆ ☆
  I lived here with my fiance for about the past year. We haven't had a lot of the problems other people have had, and I'm surprised to see the rating so low.
  
  Management:
  About midway through our stay the management switched from MAA to Pegasus. With both companies I never had a single issue. There is a fee to pay the rent if you use a credit card, but you can use bank account transfers for free, which makes paying online easy.
  
  Update: about a month after moving out I received an e-invoice for electric recovery (our electricity bill didn't cover the last 2 days of our lease). The bill seemed very high for 2 days ($34.00), so I called in. Manager said that there was "a calculation error" and sent us the corrected total, as well as the bill they used to calculate it (which was $41). Unfortunately their corrected amount double counted a day. We received this e-invoice about 4 days before it was due, though it said it was generated around 3 weeks prior. Went in the office after receiving no further communication to find the manager was off for the day. Rather than drive back in later to contest a 3 dollar charge, I'm dinging this review.
  In short, management has poor math and time management skills. I should have received this invoice the day it was generated, I should have been charged the correct amount the first time, and they shouldn't be double charging the days.
  
  Apartment:
  Our apartment had been recently renovated and came with a washer/dryer. Having looked around a bit in the area, this seemed to be the best amount of space for the money. Our apartment was carpeted with laminate kitchen floor and had dark cabinets with dark appliances. One kind of unfortunate thing is there isn't an overhead light in the living room, but we got a couple floor lamps and it was fine.
  
  Amenities:
  The gym is kind of small and dark, so we weren't really thrilled with it. There are two pools that seemed fine, but we never visited. The grassy areas are nice for walking a dog, though many owners don't pick up after their pets.
  You have the opportunity (and pay for) to request people to spray for bugs every so often. We never had a problem, but we had them come by to spray every so often as a preventative measure.
  
  The not so nice:
  As others have mentioned, there were all sorts of "interesting" smells while we lived here (probably weed? Smelled kind of like a skunk).
  
  I could generally hear loud sounds through the ceiling/walls, though our neighbors weren't too loud most of the time. Around right before we moved somebody moved in with a baby, and we could definitely hear the baby cry. This does not strike me as a kid-friendly community, so I have no idea what they were thinking.
  
  The apartment has a contract with TWC (Or Charter. w/e) that forces you to get cable when you sign up. This costs an additional $50 a month, which kind of sucks because we don't really watch TV.
  
  At one point during Christmas the outgoing mail was robbed. We received a few Christmas cards that had been torn open. I never found out if it was a resident or not.
  
  Management:
  Wonderful people, had absolutely no problems. We thoroughly cleaned our apartment and received our full deposit back (minus the remaining utilities balance). Maintenance was completed within a day or two at most, with more urgent matters being attended to more quickly. Our A/C had a drip at one point and it was taken care of within 2 hours.
  
  Conclusion:
  On the whole, I believe this is a good place to live if you're on a budget. You're not going to like all your neighbors, and the amenities could be better, but you aren't going to get a better apartment in this price range. If you're looking for a quiet, smoke-free environment with top of the line appliances and amenities, you're SOL at this price range in this city. You're looking at an additional $400/month MINIMUM for those options.
  TL;DR:
  If you're looking for a good BUDGET place to save your money, live safely, and have a pretty good living space (albeit with thin walls) with nice management, this place is absolutely for you.

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