Waste Connections

Reviews about Waste Connections

• Rick Smiley

  Jul, 05 2018
  ★ ☆ ☆ ☆ ☆
  Driver shows up consistently early at our business and lays on the horn until someone comes out. Recently, he did this, but no one was able to come out to move the dumpster at 5:30 am (business opens at 7:00) so he left and never came back. When we called customer service they told us that he came after 6:00 and the dumpster was blocked and if we want them to come back the following day, it would be a $70 fee! This was Thursday 3/29. Asked if this could be waived, and they said we would have to speak to our salesperson and they would have them call us. Today is Tuesday 4/3 and we have not yet heard from this person, nor has the garbage been emptied. Worst customer service ever. Oh, and their driver speeds down a residential street near our business that has a 25mph limit at speeds over 45mph. Kids are all over this neighborhood. Avoid at all costs.

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